Payments, Renewal & Refunds

1. Prices. Prices are shown on the Levels page in US dollars. Applicable taxes, including UAE VAT, are added where required by law. 2. Billing. Paid levels are billed monthly or annually, in advance, at the start of each billing period. 3. Automatic renewal. Subscriptions renew automatically for the same period until cancelled. For annual subscriptions we send an email reminder at least 7 days before renewal. 4. Cancellation. You can cancel at any time in Settings → Residency on the website. Cancellation stops future charges; your access continues until the end of the paid period. 5. Refunds. Monthly subscriptions: the current month is not refundable. Annual subscriptions: a full refund is available if requested within 14 days of the first annual payment; renewals are not refundable. Duplicate or erroneous charges are always refunded in full. Mandatory consumer rights under applicable law are not affected. 6. Changing levels. An upgrade takes effect immediately with a pro-rated charge. A downgrade takes effect at the end of the current billing period. 7. Failed payments. If a payment fails, we retry it and notify you. If it is not settled within 7 days, your residency moves to the Complimentary level; your account and data are kept. 8. Payment processing. Payments are processed by third-party payment providers (such as Stripe and PayPal). We do not receive or store full card details. 9. Operator and contact. BRICS HOUSE GLOBAL is operated by SERTANPLAST CONSTRUCTION EQUIPMENT & MACHINERY TRADING L.L.C, Trade Licence No. 1316108, Office 103-382, Al Bahar Building, Al Khabeesi, Dubai, UAE. Billing questions: bricshouseglobal@gmail.com, +971 58 581 4838. Please contact us before opening a dispute with your bank.